Website's Terms & Conditions
Welcome to PriiMart (“PriiMart”, “we”, “us”, or “our”). PriiMart is an India-based online shopping platform that provides products and related services through our website.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use our website.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following information when you use PriiMart:
Personal Information
- Full name
- Email address
- Mobile number
- Billing and shipping address
- Delivery details
Order and Payment Information
When you place an order, we may collect information related to your purchase, including order details and transaction information.
Note: Payment details may be processed securely by third-party payment service providers. PriiMart does not intentionally store complete debit card, credit card, or UPI payment credentials on its own servers.
Technical Information
We may automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device information
- Website usage information
- Pages visited and interactions with our website
Cookies
PriiMart may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better shopping experience.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Provide customer support
- Communicate with you regarding your orders
- Process returns, refunds, and cancellations
- Improve our products, services, and website
- Prevent fraud and misuse
- Maintain website security
- Send promotional or marketing communications where permitted by applicable law and your preferences
- Comply with applicable legal and regulatory requirements
3. Sharing of Your Information
PriiMart may share necessary information with trusted service providers who help us operate our business, including:
- Delivery and logistics partners
- Payment service providers
- Website hosting and technology service providers
- Customer support and business service providers
We only share information as reasonably necessary for the relevant business purpose or where required or permitted by applicable law.
PriiMart does not sell your personal information to third parties.
4. Data Security
We take reasonable and appropriate security measures to protect your personal information from unauthorised access, misuse, alteration, disclosure, or destruction.
However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.
5. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer support, legal, accounting, and regulatory requirements.
When information is no longer required, we may securely delete or anonymise it, subject to applicable legal requirements.
6. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including the right to:
- Request information about the personal data we process
- Request correction of inaccurate personal information
- Request deletion of personal information where legally applicable
- Withdraw consent where processing is based on consent
- Raise a complaint or grievance regarding the handling of your personal information
To exercise your privacy rights or raise a privacy-related concern, please contact us using the details provided below.
7. Children’s Privacy
PriiMart does not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can take appropriate action.
8. Third-Party Services and Links
Our website may use third-party services or contain links to third-party websites.
PriiMart is not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their privacy policies before providing personal information.
9. Changes to This Privacy Policy
PriiMart may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.